Awards 2019
London Hilton on Park Lane
Friday 22 November 2019
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Best Customer Service of the Year

Nomination Closed

CRITERIA

The judges will be looking at builders’ merchants’ customer service initiatives for the period commencing January 2018 to the present day, whether as part of the business overall or specific service agreements with particular customers.

Nominations should include:

  • Explanations of why the company decided to introduce fresh initiatives
  • What these initiatives were and how they were implemented
  • Details of the sucess of the initiative and the benefits it brought to the merchant, the customer and their relationship should be included

GUIDANCE

  • Entries should be between 500 to 850 words
  • Include testimonials from the customers concerned

ENTRY DEADLINE FOR NOMINATIONS IS FRIDAY 6 SEPTEMBER 2019


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