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  1. Select the category you wish to enter, use the drop down menu and click ENTER.
  2. To enter multiple categories use the tick boxes and click PROCESS.
  3. Follow the instructions to create an account and register.
  4. You will receive an email, click on the link to validate your account or add the validation code.
  5. Finally, complete the entry form for your submission.

This category considers digital initiatives and strategies that have been put in place by a merchant and that have added value to a merchant’s business since October 2021, whether through online sales channels, digital monitoring, data usage that has actively proven to increase turnover. This can include websites, digital sponsorship, social media targeting and investments in existing digital platforms.

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This category focuses on marketing initiatives that merchants have used to improve their customer numbers in branch, brand awareness in their local areas or sales figures in branch, that have been implemented since October 2021.

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This award acknowledges the achievements of a merchant business as a whole, or a specific branch of a merchant business, in developing the knowledge-base of its staff, through internal and external training and investment. Initiatives from October 2021 to the present will be considered.

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Has your business helped to improve your local community through sponsorship, by raising money, donating materials, or by otherwise helping those in need? Have you given your staff the time during working hours to engage with and boost worthwhile community projects? Has your business united with others to help the community recover after an unexpected event?

The judges will be looking for a merchant who has gone the extra mile to give back to their local community since October 2021.


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Has your business improved its sustainable and environmental credentials over the past year? This category focuses on how the company manages unwanted waste materials such as packaging and pallets, what it has done to reduce single use plastics across the business and whether it has dedicated recycling programs for damaged and unwanted stock. What projects across the business are in place to limit carbon dioxide production and what it has done as a company as a whole to reduce its overall carbon footprint. Entries should be considered from October 2021 to present day.

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The judges will be looking for a company that has forged ahead to increase the awareness and prevalence of Health and Safety within their business.

This could focus on safety in branch, safety at height, site safety and mental health awareness from branch level to HQ and senior levels. This can be achieved at a local or national level. Entries covering the time period October 2021 to the present will be considered.

Nominations should include:

- Details of the initiatives and projects involved

- Specifics of the work the merchant and its staff members have carried out

- How this has had a positive impact on the company Guidance


Entries must be between 500 to 850 words. Any words over the 850 will be discarded.

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The judges will be looking for a person or company that has forged ahead to increase the level of not only women within the company and the industry as a whole, but also worked to increase diversity on every level and to normalise merchanting as a career for everyone. This can have been achieved either at a local or national level. Entries covering the time period from October 2021 to present will be considered.

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The judges will be looking at builders’ merchants’ customer service initiatives for the period commencing October 2021 to the present day, whether as part of the business overall or specific service agreements with particular customers.

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The design and construction of merchants’ external hard landscaping displays are the focus of this category. The judges will examine the techniques employed to display hard landscaping products to their best advantage in order to boost sales and improve the customer experience - from October 2021 to present day.

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Nominations for Kitchen & Bathroom Showroom of the Year should include details of kitchen and/or bathroom showrooms updated, created or re-designed since October 2021.

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Nominations for Lightside Showroom of the Year should include details of hand, power tools showrooms updated, created or re-designed since October 2021.

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The judges will be looking for the civils merchant that has most successfully developed and marketing its business since October 2021. The category is open to merchants who specifically categorise themselves as drainage and civils merchants who can demonstrate their expertise in just one vertical field.

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The judges will be looking for the timber merchant that has most successfully developed and marketed its business since October 2021. Is it now selling more sustainable products than before? Why has the merchant chosen to invest in its business in this way?

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The judges will be looking for the heating and plumbing merchant that has most successfully developed and marketed its business to the sector since October 2021. Has the merchant moved into the renewables sector? Is it now selling more sustainable products than before? Why has the merchant chosen to invest in its business in this way?

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The judges will be looking for a builders’ merchant with between 1-5 branches that has most successfully developed and improved its business since October 2021.

What new initiatives were implemented? Why was this work carried out? How did the merchant improve the customer experience? What new trading channels or branch upgrades were introduced?

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The judges will be looking for a builders’ merchant with between 6-20 branches that has most successfully developed and improved its business since October 2021.

What new initiatives were implemented? Why? How did the merchant improve the customer experience? What new trading channels or branch upgrades were introduced?

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The judges will be looking for a builders’ merchant with between 21-50 branches that has most successfully developed and improved its business since October 2021.

What new initiatives were implemented? Why? How did the merchant improve the customer experience? What new trading channels or branch upgrades were introduced?

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The judges will be looking for a builders’ merchant with 51+ branches that has most successfully developed and improved its business since October 2021.

What new initiatives were implemented? Why? How did the merchant improve the customer experience? What new trading channels or branch upgrades were introduced?

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The judges will be looking for the supplier that has most invested in research, technical and commercial innovation, relationships and strategic marketing specifically to give its merchant customers a competitive edge.

Judges will look at the period commencing October 2021 to the present day. In this category, suppliers may nominate themselves or be put forward by its merchant customers.

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This Award acknowledges the achievements of an individual working within a merchant business. The judges will be looking for merchant staff members who have worked hard to develop their skills through modules and/or vocational training, while also making a demonstrable contribution to their employer’s business. Entries covering the time period from October 2021 to present will be considered.

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The judges will be looking for the person who, since October 2021, has worked tirelessly towards making a major contribution to their company’s business, going above and beyond what is expected as a normal part of their role. This person must work for a merchant.

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The judges will be looking for an exceptional branch manager who has introduced new strategies and initiatives to boost its branch sales and/or reputation since October 2021. Consideration will also be given to branch managers who have invested in improving staff training/morale to create a more cohesive branch within the business. These initiatives can include sales and marketing strategies, new product lines or staff training schemes.

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Do you work with or are you someone who establishes a high level of trust with builders’ merchants, knows your business and products inside and out, and is able to create strong relationships with your customers? The Supplier Account Manager of the Year Award recognises someone who has built great relationships with the builders’ merchants.

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The judges will be looking for the person who, during their career, has made the greatest contribution to their business and to the merchant industry as a whole.

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