2025 Builders' Merchants Awards Winners Congratulations to our winners of 2025

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Best Customer Service of the Year

Sponsored by

Winner

C&W Berry, Old fashioned customer service with a modern-day approach

Finalist

LBS Builders Merchants , Powering Public Sector with IT innovation and customer care

Cowal Plumbing & Heating Supplies, Customer Service

Branch Manager of the Year

Sponsored by

Winner

Chris Atkinson, EH Smith Builders Merchants

Finalist

Charlotte Pavez, Lawsons Timber, Building & Fencing Supplies

Josh Guest, Lords Builder Merchants

Builders’ Merchant of the Year 1-5 Branches

Sponsored by

Winner

C&W Berry, Builders’ Merchant of the Year 1-5 Branches

Finalist

Chalford Building Supplies, New Warehouse Development / Margin Improvement

GPH Builders Merchants Ltd, GPH Stonehaven Branch Refresh

Builders’ Merchant of the Year 6-20 Branches

Sponsored by

Winner

Kellaway Building Supplies, Kellaway Building Supplies – Builders’ Merchant of the Year (6–20 Branches)

Finalist

EH Smith Builders Merchants, Merchant of the Year

Lords Builders Merchants, Builders’ Merchant of the Year (6-20 branches)

Builders' Merchant of the Year 21-50 Branches

Sponsored by

Winner

LBS Builders Merchants, Outperforming the market: how LBS delivered in 2025

Finalist

J T Dove, BMOTY 2025

Bradfords, Nailing the basics

National Merchant of the Year 51+ Branches

Sponsored by

Winner

Selco Builders Warehouse, Another year of sustained development and growth for Selco

Finalist

Plumb Centre, National Merchant of the Year 51+ Branches

City Plumbing, City Plumbing

Civils Merchant of the Year

Sponsored by

Winner

EH Smith Civils Solutions, Civils Merchant of the Year

Finalist

Keyline Civils Specialist, Ahead of the curve – Keyline's PAS 2080 and attenuation drive success

George Lines, Civils Merchant of the Year

Community Initiative of the Year

Sponsored by

Winner

Tippers, Giving Back – The Tippers Way

Finalist

Chandler Material Supplies Ltd, The Turning Point Project

Travis Perkins Managed Services, TPMS social value fund: Better Together

Equality, Diversity and Belonging in Merchanting

Sponsored by

Winner

Howarth Timber & Building Supplies, Building Belonging at Howarth Timber

Finalist

B&S Building Supplies, Neurodiversity in Action: The B&S Way

LBS Builders Merchants, Inclusive, Not Exclusive

Hard Landscaping Display of the Year

Sponsored by

Winner

JW Grant - Kilmarnock, Kilmarnock

Finalist

Cartmore Building Supply Co Ltd, Lochgelly

C&W Berry, Leyland

Health and Safety Initiative of the Year

Sponsored by

Winner

SIG Roofing, ‘Take a Squirt’ Skin Cancer Awareness Campaign

Finalist

Bradfords Building Supplies, From Compliance to Culture

GPH Builders Merchants Ltd, Health Awareness

Heating and Plumbing Merchant of the Year

Sponsored by

Winner

Smith Brothers Stores Ltd, Smith Brothers Stores (SBS) – Leading the UK HVAC Industry Through Innovation, Growth and Sustainability

Finalist

C&W Berry, Plumbing & Heating Merchant of the Year

City Plumbing, City Plumbing

Kitchen and Bathroom Showroom of the Year

Sponsored by

Winner

Carvers Interiors, within Carvers Building Supplies

Finalist

Obsidian Interiors, Cheltenham

Berry Bathrooms, Leyland

Tool Display/Showroom of the Year

Sponsored by

Winner

C&W Berry, Leyland

Finalist

GPH Builders Merchants, Ellon

Marketing Initiative of the Year

Sponsored by

Winner

Bradfords Building Supplies, That must be Bradfords

Finalist

Howarth Timber & Building Supplies, 1840 Podcast: Pioneering the First Podcast in the Builder’s Merchant Industry

C&W Berry, C&W Berry Trade Show: Roots, Reach, Relationships, Results

Merchant Achiever of the Year

Sponsored by

Winner

Michael Boafo, Alsford

Finalist

Johnny Carroll, Eh Smith builders

Catherine Tran and Steve Shorey, Alsford

Supplier of the Year

Sponsored by

Winner

The Pallet LOOP, The Pallet LOOP: Helping merchants reduce pallet waste – nationwide

Finalist

ForgeFix, Supplier of the Year

Sika Limited, Supplier of the Year

Online and Digital Strategy of the year

Sponsored by

Winner

Howarth Timber & Building Supplies, Enhancing Customer Conversions through Basket Enhancements and Category Optimisations

Finalist

Kellaway Building Supplies, Driving Growth Through Smart Strategy: A Digital Success Story at Kellaway Building Supplies

Branch Bros, Branch Bros Goes Online

Lifetime Achievement Award

Sponsored by

Winner

Chris Hayward , NMBS

Supplier Account Manager of the Year

Sponsored by

Winner

Jack Herbert, Talasey

Finalist

Steven Logan, K Rend

Craig Merritt, Azpects Ltd

Sustainable/Environmental Initiative of the Year

Sponsored by

Winner

Wolseley Plumb Centre/Polypipe Building Products, Sustainable/Environmental Initiative of the Year

Finalist

Crown Paints, Project Possible

MKM Building Supplies, 100% Recycled Bulk Bag

Timber Merchant of the Year

Sponsored by

Winner

C&W Berry, Timber Merchant of the Year - A Legacy Built on Timber

Finalist

Lawsons Timber, Building & Fencing Supplies, Secure the market

Covers Timber & Builders Merchants, Timber Merchant of the Year

Trainee/Apprentice of the Year

Sponsored by

Winner

Marcus Harvey, JP Corry

Finalist

Josh Thick, Bradfords Building Supplies Ltd

Kyle Sinclair, Cowal Building & Plumbing Supplies

Training Initiative of the Year

Sponsored by

Winner

TG Builders Merchants, TG Builders Merchants – Training Initiative of the Year Submission

Finalist

Independent Builders Merchant Group in collaboration with Cortexa, "IBMG Coach" Online Learning

LBS Builders Merchants, The Knowledge HWB

Merchant Driver of the Year

Sponsored by

Winner

City Plumbing Supplies , Ray Harley

Finalist

Chalford Building Supplies, Paul Gasan

Lords Builders Merchants, Bradley Chandler